Essential Principles and Techniques for Effective Oral Communication
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Essential Principles of Oral Communication
Oral Communication Functions
The power of the word and understanding is the primary function (to ensure people understand), as we receive and convey ideas, messages, and thoughts.
- Representative Function: Regarding the content of the communication; the message is purely descriptive or informative.
- Emotive or Expressive Function: Related to the speaker, who, in addition to informing, expresses emotions.
- Conative or Appealed Function: Focusing on the listener when seeking a relationship or a response from them.
Types of Oral Communications
Interview
Working with clients. This typically develops between a marketing or sales department representative and a customer (or potential client), or between a boss and