Customer Relationships and Business Growth
Classified in Economy
Written on in
English with a size of 3.45 KB
Customer Relationships Are Key to Your Marketing Strategy
If I could show you how to increase your sales by 50% without increasing your marketing budget, would you be interested?
There are many reasons a customer or client may leave you, but the ones you will hear most often are:
- They felt your pricing was too high or unfair.
- They had an unresolved complaint.
- They took a competitor's offer.
- They left because they felt you didn't care.
When faced with the above facts, why is it businesses spend 80% of their marketing dollars going after new customers?
Before you spend your time and money going after new customers and clients you do not currently have a relationship with, consider the following statistics:
- Repeat customers spend 33% more than new customers.