The Role of Travel Agencies and Tour Operators in the Tourism Industry
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Travel Agencies
Definition and Functions
A travel agency is a business that sells travel services like tours, cruises, transportation, accommodation, meals, and sightseeing to the public. It utilizes management practices such as division of labor and hierarchical authority to achieve its objectives, including customer satisfaction and profit generation. Acting as a representative of airlines, hotels, tour companies, and cruise lines, travel agencies cater to both leisure and business travelers.
Expert Advice and Packages
Travel agents provide valuable advice to tourists regarding climate, local culture, customs, and other essential information. They also play a key role in selling package holidays, drawing inspiration from pioneers like Thomas... Continue reading "The Role of Travel Agencies and Tour Operators in the Tourism Industry" »