Essential Soft Skills for Professional Success
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Oral Communication: Definition and Scope
Oral communication, also known as verbal communication, is the process of conveying information and ideas through spoken words. This includes face-to-face conversations, phone calls, speeches, and presentations. Its merits include being interactive, fostering active listening, and allowing for immediate feedback. However, demerits include potential for misinterpretation, lack of a permanent record, and limited scope for complex information.
Merits of Oral Communication
- Interactive and Engaging: Oral communication allows for a back-and-forth exchange of ideas, fostering a more engaging and interactive experience for both the speaker and the listener.
- Active Listening: It encourages active listening, where