Topic 1: Introductions and Greetings
- David: Let me introduce you to... Stranger: Hello, pleased to meet you. David: Pleased to meet you, too.
- Stranger: Excuse me, but are you Mrs. Rice? Mrs. Rice: Yes, that's right. Stranger: May I introduce myself? I'm Michael West. Mrs. Rice: How do you do? Michael: How do you do?
- Lucy: Hello, Lucy. How are you? Alan: Fine, thanks, Alan. Good to see you again. Lucy: Nice to see you, too. How's the family? Alan: They're all very well. How's life? Lucy: Oh, not too bad, thanks, but very busy.
- Juan: I must go now—my flight is at 5:00. Friend: Well, it was very nice meeting you. Juan: I really enjoyed meeting you, too. I look forward to seeing you in Madrid. Friend: I do, too. See you next month.
Topic 2: Telephone Etiquette
- Receptionist: How can I help you?
- Caller: Hello. Can I speak to Emma Norton, please? Receptionist: Who's calling, please? Caller: It's George. Receptionist: Thank you. Hold the line, please. I'll put you through to her office.
- Caller: Could I speak to Emma, please? Receptionist: I'm sorry, she's away today. Caller: Oh no! I need to speak to her—it's quite important.
- Caller: Thank you. Could you give her a message? Receptionist: Yes, of course. Caller: Could you ask her to call me? Receptionist: Can you spell that, please? Can I have your number?
Topic 3: Welcoming and Travel
- Good to see you again, Juan, and welcome to Italy.
- Thank you, Paola. It's nice to be here.
- Is this your first visit to this part of Italy?
- How did you get here?
- Did you have a good journey?
- Did you have any problems finding us?
- How was your stay in Rome?
- What was the weather like in Tokyo when you left?
Topic 4: Hotel Reservations
- I'd like to book a single room for Wednesday the 16th of June for one night.
- I have a reservation.
- Could I have an early morning call?
- Could I have my bill, please?
- Can I pay by credit card? Good, I'll pay by MasterCard then.
Topic 5: Dining and Recommendations
- 1: What do you recommend? Yes, I'd like to try that. How about the main course?
- 2: Would you like some more? Thanks, just a little. Thank you, but I couldn't eat any more. Thank you for a wonderful meal.
Topic 6: Scheduling Appointments
- When are you free?
- Is Friday morning possible for you?
- Yes, 10 am suits me fine.
- No, I'm afraid I'm busy then.
- Could we arrange another time? When would be convenient for you?
- How about two o'clock? Good, see you on Friday afternoon at 2:00.
Topic 7: Suggestions and Opinions
- 1: Any ideas on what I can do? Why not travel round the world for a year? Why don't you get a job abroad? Yes, that's a good idea; I'll talk to my boss about it.
- 2: What do you think about that? In my opinion... I think... I'm not sure about that.
Topic 8: Invitations
- Would you like to join us? I'd love to, but I'm afraid I can't.
- Would you join me? Thanks a lot, but...
- How about...? Why don't you come with us? Thank you, I'd enjoy that very much.
