Notes, summaries, assignments, exams, and exercises for English for Baccalaureate

Formal Complaint Letter

Hospital Managing Director
Carretera Torrebonica, Terrassa, Barcelona
08227
15 March 2014

Dear Director,

I am writing to formally complain about the treatment I received during my recent four-day stay at your hospital.

First, I would like to express my dissatisfaction with the nursing staff. They were consistently unfriendly and appeared unapproachable. When I required urgent assistance, there were significant delays. Furthermore, the care provided lacked gentleness and compassion; tasks were performed hastily and poorly.

Secondly, I am dissatisfied with the hospital's facilities and conditions:

• Bed Quality: The bed in my room was broken and produced a loud, persistent noise that prevented me from sleeping.
• Utilities: There was

Key Social Topics in Spain

Right to Education

When we talk about the right education, we refer to the right to a school education for children. In Spain, education is compulsory until sixteen years of age. In underdeveloped countries, a great majority of children do not have this right, and most organizations work for this cause. From my point of view, all people should have this right and be able to make use of it. Rich countries, for example France or the USA, should provide financial support for this cause.

Young People and Family Bonds

In Spain, families and friends are important and very close. A tradition is to gather the entire family on Sundays for lunch and spend the day together. From my experience, my family is very small but we are...

English Pronoun Reference Table

English Conditionals and Usage

• First Conditional: IF + Present Simple + Future (If you study, you'll pass)
• Second Conditional: IF + Past Simple + Would + Infinitive (If you studied, you'd pass)
• Third Conditional: IF + Past Perfect + Would + Present Perfect (If you had studied, you would have passed)

Adjective and Preposition Combinations (Stoar Off)

• Sorry for: Sympathy
• Sorry about: Regret
• Proud of: Pleased
• Similar to: Be like...
• Similar in: Explain the similarities
• Good with: Be good with someone or something
• Good of: Benefit
• Worried about: Be concerned
• Pleased with:

English Irregular Verbs Table

Opening Refrain

Oh! This is the end of everything that I've known
Oh! This is the end of everything that I've known

So come on!

Verse 1: Unapologetic Rise

White boy on the beat, rockin' Gucci sneaks
All I do is win, Charlie Sheen
Started out in '06 and revived the scene
So many motherfuckers wanna be like me

Verse 2: Triumph Over Adversity

Came from the lowest of lows, rose to the top with a vision
My haters talking shit while washing dishes for a living
Fuck you bitches, I'm a business, I'll be kissing on your Mrs.
What you spend in 15 months is what I spend in 15 minutes

Pre-Chorus: Confrontation

Oh! Don't give a fuck about you
You hear me talking, motherfucker, and there's nothing you can do
You're a bitch, you're a bitch, don't make me pull the pin
I don'...

Essential Vocabulary and Phrases

Customer Service & Complaints

• Poor quality / Bad service
• Delivery (repartiment)
• Refund (retornar)
• Exchange (intercanvi)
• Free of charge (gratis)
• Disappointed with the service

Complaint Phrases:

• "I am writing because I would like to complain about the [product/service] which I ordered by post from your factory."
• "I think that you should..."
• "I would appreciate it if you would..."
• "Please reply as soon as possible."

Movie Review Terminology

• Dramatic (espectacular)
• Disappointing
• A masterpiece (obra mestra)
• A box-office hit (èxit de taquilla)
• "It's directed by..."
• "Is well worth seeing" (va valdre la pena)
• "You won't regret it" (no te'n penediràs)
• "Reported that..."
• "Added that..."

Reading Comprehension Exercises

Athlete Retirement

English Grammar Exercises

Idioms

1. Keep my diary in my bag and take it everywhere.
2. Learn by heart.
3. Over the moon.
4. Cool down.
5. Couldn't believe her eyes.
6. Under pressure.
7. Go places.

Verb Tenses

1. I'm eating.
2. What does your mother do? She is a teacher.
3. I used to...
4. It started to...
5. Have you got a bike?
6. We didn't use to ride a bike every...
7. Peter wouldn't have...
8. Life is hard.

Adverbs

1. She won the competition easily.
2. Dad sat in an armchair comfortably.
3. My father drives very well, but my mother drives fast.

Irregular Word Formation

1. A word which doesn't follow a rule is irregular.
2. A person who is rude is impolite.

Word Formation

1. A translator translates documents.
2. A politician works in politics.
3. My uncle has been a builder for many years.

Conditional Sentences - Type 0

1. Ice floats if

The Manager,
17 Manor Drive, Castletown, Co. Longford. June 14th, 2008

Jeans World,
Castletown, Co. Longford.

Dear Sir/Madam,

On Friday, June 9th, I bought a pair of Levi jeans in your shop. When I took the jeans home, I noticed two buttons were missing. I went back to the shop with the receipt and asked the shop assistant to exchange the jeans for a pair that were not damaged. She refused. She said the jeans were perfect when they were sold and said they had been damaged since leaving the shop. A quick look would have shown that buttons had never been sewn on and that it was most likely a fault that had happened in the factory.

I insist on my rights as a consumer and wish for an exchange or my money back. Please contact me at the above address as...

I. Write the Correct Verb

• Tell us about your party; was it a good one?
• The mechanic said that the car didn't have any problem.
• Does he always tell you the truth?
• Why has he said that?
• I already told the police what I knew.
• When they arrived, the children said that they were hungry.
• The dentist told me to eat less sugar.
• Don't just look at me like that! Say something!! Now!!

II. Read and Choose the Correct Option

• "Mind your own business."
  d) The artist told us to mind our own business.
• "Can you lend me your cell phone?"
  a) My sister asked me if I could lend her my cell phone.
• "I am tired."
  c) The student told her mum she was tired.
• "She doesn't like reading."
  b) The journalist said she didn't like reading.
• "I haven't gone to the movies lately."
  d) He said

Mastering English Irregular Verbs: A Comprehensive List

Improve your English fluency by learning these essential irregular verbs. This list provides the base form, past simple, past participle, and Spanish translation for each verb, helping you to understand and use them correctly in various tenses.

Common Irregular Verbs and Their Forms

• Be born - was born - been born: nacer
• Beat - beat - beaten: superar
• Become - became - become: convertirse
• Begin - began - begun: empezar
• Break - broke - broken: romper
• Bite - bit - bitten: morder
• Bleed - bled - bled: derramar
• Bring - brought - brought: traer
• Build - built - built: construir
• Buy - bought - bought: comprar
• Can - could - could: poder
• Choose - chose - chosen: elegir
• Come - came - come: venir
• Cost - cost - cost: