Cognitive Psychology: Mental Models and Problem Solving
Simple Representations
When people interact with objects for the first time, they intuitively understand their function. Examples include chairs, closets, and tables. These interactions rely on two types of representations:
- Propositional representations
- Visual representations
Effective interfaces help users develop appropriate levels of confidence, while consistent feedback helps build a robust mental model.
Problem Solving Strategies
Problem solving involves navigating from a current state to a desired goal through specific actions, such as the Tower of Hanoi puzzle.
Means-Ends Analysis (MEA)
Mental models are used to perform Means-Ends Analysis (MEA). MEA examines the current state of a device and identifies differences between it and the target...