Coordination, Control, and Agency Problems in Organizations
Coordination and Control Bases
In the model of team production, activities are coordinated and determine the productivity of team members. Determining the individual productivity of team members is hampered by technical issues and opportunistic behavior. This requires mutual monitoring and production standards, often overseen by a supervisor to prevent avoidance. This incurs costs for the company.
To produce efficiently, companies must manage two types of costs:
- Costs of collective action
- Control costs
Thus, there are two lines of organizational guidelines:
- Hierarchical organizational solutions
- Participatory organizational solutions
Hierarchical solutions are based on mutual surveillance among members or supervision by a higher authority. When a supervisor...