Organizational Structure, Design and Management Principles

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Organization

Organization is a pattern of many interwoven, simultaneous relationships through which people under a director or manager pursue their goals.

Task in Organization

Organizational Design is the determination of the organizational structure that is most appropriate for a strategy, people, technology, and tasks of the organization.

Organizational Structure

The organizational structure is the way in which the organization's activities are divided, organized, and coordinated. It is a basic framework within which managers' decision making takes place.

Building Blocks

  1. Division of work
  2. Departmentalization
  3. Organizational hierarchy
    • Tall: narrow span; many levels between high and low managers; long chain of command
    • Flat: wide span; fewer management levels between top and bottom
  4. Coordination: integration of activities of separate parts of the organization to accomplish organizational goals

Types of Organizational Structure

1. Functional Organization

A functional organization is a form of departmentalization where individuals engaged in one functional activity are grouped in one unit, e.g., finance and marketing.

  • The most logical and basic form of organization
  • Used mainly by small firms that offer a limited product line
  • Makes supervision easier
  • Fails when the product line starts expanding
2. Product/Market Organization

Divisions by product, geography, or customer.

3. Formal and Informal Organization
  • Formal organization: a fixed set of rules of intra-organizational procedures and structures. It is usually set out in writing with a language of rules that leaves little discretion for interpretation.
  • Informal organization: undocumented, officially unrecognized relationships between members of the organization that initially emerge out of the personal and group needs of employees.
4. Matrix Organization
  • Also referred to as a multiple command system
  • It combines both designs to avoid their drawbacks
  • Each employee reports to both a functional or divisional manager and a project or group manager

Hierarchy of Organizational Plans

1. Strategic Plans

  • Plans designed to meet an organization's broad goals
  • Designed by high-ranking managers
  • Deal with relationships between people within and between organizations
  • Time horizon: look ahead several years

2. Operational Plans

  • Plans that contain details for carrying out or implementing strategic plans in day-to-day activities
  • Deal with people within the organization
  • Time horizon: relevant time period is often one year

3. Mission Statement

The broad organizational goal, based on planning premises, which justifies an organization's existence.

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