Human Resources Management: Motivation, Leadership, and Systems

HUMAN RESOURCES SYSTEM: Motivation: contributions of psycho-sociological character: the desire to strive for the goals of the organization, subject x the possibility of satisfying a need. 1. SCHOOL OF HUMAN RELATIONS: money and security are not the only motivating factors, but others. + Feel + feel important 2. THEORY NEEDS Maslow: self-realization, appreciation, social, safety, physiological 3. Theory X (McGregor) work it - possible, would do little x's busi prefer orders, avoid responsibility, without ambition, very concerned about security. THEORY Y: They consider work as natural, are self-directed toward the goals, objectives assume compensates do sometimes seek responsibility, creative imaginative resourceful, motivated and willing perfeccionarse.4. THEORY OF Ouchi Z: basic ideas comprehensive system of motivation: coordination objectives, lealatad, fairness, sense of reality, subtlety, grupo.5 spirit. MCCLELLAND THEORY NEEDS: Needs for achievement, power and afiliacion.6. EXPECTATIONS THEORY VROOM: Effort, performance, result or reward , attraction award. Leadership: How actuacion organized group influence, both in the choice of their objectives and their influence logro.La -> power. SOURCES OF POWER: reward power (formal) of coercion (f), legitimate (f) of reference (inf), expert (inf). LEADERSHIP STYLES: 1.Modelo autocratic-democratic (authoritarian, democratic, laissez-faire laissez-faire) 2.Modelo McGregor: leader behavior depends on vision have q d persons X or Y. 3. Model of Bernard M. Bass (authoritarian, negotiating, consultative, delegate, participatory) Communication: Transmission information and understanding people. Functions: Control, Motivation, exprecion emotional information. ISSUER, CODING, CHANNEL, DECODING, RECEIVER. Address communication: top-down: Steering-> targets, instructions, emp politics, problems <- subordinate (feedback: + + distortion level). Vertical Downlink: Subordinate-> info d work, colleagues and emp <- Directing (Control-decentralization, - autonomy). Crusade: niveeles unrelated informal channel, + efficiency. INTERFERENCE MESSAGE: D organization: selected channel. Semantic: difference codes (distortion). Attitude / behavior: different interpretation. ADMON HR: 1. Planning HR: study of the current situation, forecast future needs, elaborac from 1 program to meet those needs. 2. Recruitment and Staff Selection and Recruiting (d uptake potential internal or external employees, comply rekisitos), select (determination of appropriate candidates +), 3. Training (a) double need: adeacuacion job, environment changes. (B) Programs formation: since working out as work. 4. Performance Evaluation: Objectives: To inform workers and management, and motivate trabajador.5.Sitemas rewards and incentives: meet set targets and firm compensation policy to reflect the diversity of people and groups involved. Pormocion: rise from one person to another position: + authority, resp and remuneration.