Formal Complaint Letter Structure and Smartphone Analysis
Formal Complaint Letter: Soccer Cleats Issue
My Address/Date/Recipient Address
Dear Sir/Madam,
I have recently ordered a new pair of soccer cleats from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over them, and there was a small tear in front of the part where the left toe would go. My order number is A2342D3.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats. I have already gone out and bought a new pair of cleats at my local sporting goods store, so sending another pair would result in me having two pairs of the same cleats.
Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years, and this is the first time I have encountered a problem. If you need to contact me, you can reach me at 654150718.
Yours faithfully,
David Lopez.
Smartphone Advantages and Disadvantages
Analysis of Mobile Devices
These devices have become extensions of ourselves over the years. Nowadays, it is rare to know someone who doesn’t have a mobile phone, even if they do not have much money.
Advantages
- The first advantage is that no matter where you go, you can always be connected to the world thanks to mobile phones. You can know practically anything through them, and they offer a lot of help in all aspects of life.
- Secondly, you can perform any task, such as buying food at the supermarket or purchasing cinema tickets, without leaving your sofa.
Disadvantages
On the other hand, there are many inconveniences:
- One of them could be the radiation that mobile phones continuously emit, which is harmful to health.
- Another drawback is the time wasted on social networks.
In conclusion, I believe that mobile phones make life easier and help with day-to-day tasks, but you must use them carefully and not forget that you should only use them when you really need them.
Formal Complaint Letter: Hotel Stay Dissatisfaction
Similar Structure to First Letter
Dear Sir/Madam,
I have just returned from my holiday in Segovia where I stayed with my girlfriend in your hotel between December 15 and 25 last year in room number 23.
I want to express my dissatisfaction with the service offered. Even after expressing our dissatisfaction several times, the service did not improve at all.
Service Failures
- First of all, the room service was appalling. My room was only cleaned twice out of the 10 days we were there, and the cleaning lady spoke impolitely to me when I went to talk to her.
- Secondly, the food was not what was promised. At first, they told us it was going to be a buffet, but every time we went to eat, the food was of poor quality, cold, and insufficient.
Consequently, we claim damages for non-compliance with the conditions promised by you in this...