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·List of quality records required by ISO 9001:2008
Management reviews/ Records of education, training, skills and experience/ Evidence that the Realization processes and product fulfil requirements/ Records of sales Activities/Design and development inputs/ Design and development review and any Related actions/ Design and development verifications and any related actions/ Design and development validation and any related actions/ Design and Development changes and any related actions/ Results of supplier evaluations And any actions arising/ Records to demonstrate the validation of special processes/ Where traceability is required, the unique identification of the product is Recorded/ customer property that is last, damaged or otherwise found to be Unsuitable/ Basis used for calibration of measuring equipment found no International or national standards exist.
·What’s a record ?
It’s all information Created, sent and received in the course of your job. They provide evidence of Your agency business. They can be in paper, digital or other formats.
·The most common categories in fishbone.
Manpower/Methods/Machines/Materials/Measurement/ Environment
·The 6 steps of creating fishbone diagram.
Identify and define
The effect/ Fill in the effect box and draw the spine/ Identify main
Categories/ Indentify causes influencing the effect/ Add detailed levels/
Analyze the diagram.
·What is a quality plan?
It’s a document or
Several documents, that together specify quality standards, practices,
Resources, specifications, and the sequence of activities relevant to a
Particular product, service, project or contract.
·What should include the quality plan ?
Clear and concise
Graphic from/ title / Identification of the day/ Number of pages the number of
A copy/ Identifiers of developers, verification and validation.
·Typical procedure should consist of…
The quality system/
Product and service development / Product and service delivery and operation/
Business planning/ financial management/ human management/ administration.
·What is ISO? International Organization for Standardization
Name the most popular ISO 9000 standards used in the Construction industry?
ISO 9000:2005 Quality management Systems “Fundamentals And vocabulary” / ISO 9001:2008 Quality management Systems “Requirements”/ ISO 9004:2000 Quality management Systems “ Guidelines for performance improvements”/ ISO 19011:2002 Guidelines on Quality Or Environmental “ Management Systems Auditing”.