Business English: Company Departments and Question Forms

Business Vocabulary: Company Departments

• Logistics: Logística
• Technical Support: Soporte técnico
• Quality Control: Control de calidad
• Training: Curso de formación
• Finance: Finanzas
• Human Resources: Recursos humanos
• Marketing: Marketing
• IT: Tecnologías de la información
• Purchasing: Ventas
• Research and Development: Investigación y desarrollo

Grammar: Countable and Uncountable Questions

How much is used for uncountable nouns, such as rain or sound. How many is used for countable nouns.

Wh-Question Words

• Where: Dónde
• When: Cuándo
• What: Qué o cuáles
• Which: Qué o cuáles (used for limited groups, e.g., "Which do you prefer: language or math?")

Exercises

Exercise 1: Identifying Departments

• Who sells the products? Sales
• Who looks for new markets for new or existing products? Marketing
• Who creates new products? Development Department
• Who answers technical questions from customers? Technical Support

Exercise 3: Department Responsibilities

• The Logistics Department arranges the transport of products.
• The Training Department organizes courses.
• The Purchasing Department buys from suppliers.
• The Human Resources Department finds new staff.
• The IT Department maintains the computer system.
• The Finance Department deals with all the money.
• The Quality Control Department checks that the products have no defects.

Additional Business Vocabulary

• Arranging: Disponiendo
• Charge: Cargar
• Divided into: Dividido en

Question Formation Practice

Reordering Questions

• How often does he use his office?
• Where does he come from?
• How long are you staying here?
• Who do you want to see while you are here?
• When did it open?
• How many calls do you receive?
• Which countries do you visit?
• How much do you know about the Polish market?

Sentence Construction

• I work in the HR department. (Which department do you work in?)
• About 15,000 employees. (How many people does your company employ?)
• I'm planning a trip to Hong Kong at the moment. (What are you planning at the moment?)
• Tea, please. (Which do you prefer: tea or coffee?)
• About six times a year. (How often do you visit Japan?)
• He's Swedish. (Where does he come from?)
• I'm here until next Thursday. (How long are you staying here?)
• In 2005. (When did you move here?)
• Not very much. (How much do you know about the Australian market?)
• Parts for car engines. (What does your company produce?)