Business Communication: Acronyms, Letters, and Debt Management

Acronyms, Abbreviations, and Siglas

Acronyms

An acronym is a word formed from the initial letters, and sometimes more letters, of another word or phrase. The first letter is capitalized, and the rest are in lowercase.

Example: Association for the Defense of Nature (ADENA)

Abbreviations

Abbreviations refer to a word or expression. They are formed by one or more letters extracted from the word, and those related to the end in a period.

Siglas

Siglas are an abbreviation mode. They are a set of capital letters, sometimes separated by periods. The letters are the initials of each word. They are used to name devices, procedures, enterprises, and institutions.

Example: European Union (EU)

Written Communications in the Enterprise

• For the document used to support: letter, card, form, report, contract
• According to the writer: writing and specialty (shorthand and Braille)
• By the middle of technologies to the creation: manuscripts and typed text (typewriter, computer, or printer), copy obtained through a system of reproduction (photocopying and duplicating)
• According to the model used in the transmission: traditional mail, electronic mail, and telefax

External Communications

Written by mechanographical means, sent by post, fax, or email according to the urgency.

Internal Communications

Manuscripts, a few formal notes or memoranda, or external communications with a personal character, and never for formal documents.

Business Correspondence

• Responds to a specific reason: has a known target, ordering, payment communication, indicating a change of address
• Economic purpose: as part of the business, shares in the company's final goal, to get economic benefits, improve the daily management
• It occurs between strangers: it is common not to be personally known among companies, and although aware, their relationship is limited to business

It is abundant in many companies; daily internal and external written communications are run. So there are many technological resources to streamline and make it easier.

General Aspects of the Business Letter

• As an instrument of trade and commercial activities: business processes are conducted in quotes, orders, shipping, billing process, and may communicate by letter
• To convey the image of the company: when an organization wants to introduce itself, it often sends letters to people who may be interested. The only differences between business cards and brochures are received. To create a positive or negative image of the sender according to the presentation.

The Envelope

• American: rectangular
• Normal: above-average size letter, letter paper, folded and sealed with glue on the edges.
• Bag Envelope: bigger and stronger than normal, it is used to send documentation. Sometimes the padding inside to protect
• Window Envelope: like American. In the lower right corner, it has a transparent window to facilitate and ease the work.
• Airmail Envelopes: lighter paper with a red and blue band around.

Debt Management

Delinquent

A person who fails to pay their debts when in arrears.

Indifferent

Can pay the debt but is forgetful or no one has pointed it out, but when you get a notice, they pay.

Insolvency

The person is unable to meet payments, may be accidental when the debtor is having a tough time, or if their insolvency is normal.

With Bad Faith

Can afford it but does not want to. Interested in delaying payments and uses every trick to get it.