Stories of Safety, Empathy, and Service
A Dangerous Home Invasion
Two years ago, my parents went to the beach on holidays. I couldn't go with them because I had a very difficult exam and I had to study. I was alone in my house and I decided to go to a restaurant to have dinner (I hate cooking). It was winter, and it was cold. The streets were empty, but fortunately, the restaurant was near my house. I was having dinner, and when I finished, I went to my house. When I opened the door, I listened to strange noises. I thought it was my cat, but suddenly, a man appeared. He said to me that he was a thief, and if I didn't shout, he wouldn't hurt me. I was afraid. I didn't know what to do. Suddenly, the police arrived; someone had heard noises and phoned them. Finally, the man was arrested and taken to prison.
A Lesson in Empathy and Kindness
Last Monday, while I was walking, I saw a man who was sitting on the floor. Everybody was looking at him. He was wearing dirty clothes. His hair was dirty, and his eyes were sad. Nobody spoke to him because they thought that he could be dangerous. I decided to speak to him and asked him, 'Do you need help?' He answered, 'I don't need help, but now I understand a lot of people who are poor and nobody wants to help.' I was surprised. Then, he stood up and told me an incredible story. He said to me that he wasn't poor; he was very rich, although his friends only loved his money. He had decided to be poor for a day to know if people want to help you when you haven't got anything. He had checked that money is the most important for people. If you are rich, you have a lot of friends, and if you are poor, nobody loves you. He learned a lot about this experience, and he decided to invite into his house a lot of people that were living in the street. He gave them clothes, food, and money. They gave him presents impossible to buy: their friendship.
Customer Complaint: Wrong Trainers Received
Dear Mr. Miller, I'm writing to you to explain a problem that I have with a pair of trainers that I bought last week. This morning, I checked that the pair of trainers that you have sent me are wrong because the colour is different. I wanted pink trainers, and you have sent me other colours, exactly blue. I would like to solve this problem because I need my trainers to participate in a race next Saturday. I'm sure this problem can be solved easily. Please, could you send me a pair of pink trainers? I would be happy to give back the package I have received and get my trainers. Sincerely