Essential Business Vocabulary and Office Terminology

Office Facilities and Personnel

• Assist: Be in charge of, describe, develop, explain how to use, hire (contatar), sell.
• Cafeteria: Car park, conference room, ground floor, kitchen, lobby, maintenance, reception, stockroom, toilet, top floor, warehouse.
• Appointment (cita): Business card, clerk (dependiente), do business, employee, employer, escalator, interview, name plate, receptionist, research and development department, title.

Administrative Tasks and Business Operations

• Answer incoming calls: Data entry, deliver the message, distribute the incoming mail, file documents (archivar), keep a log (mantener registro), keep track of (llevar registro), order supplies, prepare a presentation, receive visitors, schedule a meeting, screen a call, search the internet, send a fax, send emails, show someone around, spreadsheets (hoja de cálculo), take a message, take minutes, type agenda, update a mailing list, word processing.
• Change: Delivery, discount, invoice (factura), payment (pago), price per unit, quality, quantity, run low on (quedar poco), run out of, shipping cost (coste de envío), special offer, subtotal.
• Candidate: Client, correspondence, couple, dozen, drawer (cajón), enquiry (investigación), experience, half a dozen, in stock, inventory, job responsibilities, log, office duties (obligaciones), out of stock.

Communication and Digital Tools

• Contact someone: Cord (cable), delete, dial a phone number (marcar), enter your access code, fast forward (pasar rápido), listen to incoming messages, location, loud, loudspeaker, modify, off the hook (liberarse), press this button, receiver, replay, retrieve (recuperar), review, save, volume.
• Attachment (adjunto): Background, bold, bullet, column, copy, cut, desktop, double-click, flowchart, font, forward (delante), heading (encabezado), icon, italics, login, logout, lower case letters, paragraph, password, paste, reply (respuesta), row (fila), underline, upper case letters, username.
• Alignment (alinear): Flash (destello), headset (auricular), hold (agarrar), indent (sangría), numbering, pause, redial, spacing, training session.

Documentation, Mail, and Logistics

• Bank statement: Cheque, contract, customer complaint (queja de cliente), directory, job application, receipt (recibo), request for information.
• Collect: Document, domestic, enclosure (recinto), international, mail log (registro de correo), postage, postcode, recipient, registered mail, sender, sign (señal), sort (ordenar), stamp (sello), weigh (pesar).
• Bubble wrap: Courier (mensajería), fragile, good conditions, goods, height (altura), inspect, insure, keep dry (mantener seco), label (etiqueta), length (longitud), mark, measure (medir), paperwork, parcel (paquete), pick up, shipment (envío), signature, this side up, track, via, update (actualizar), waybill, width (ancho), wrap (envolver).
• Attach (sujetar): Avenue, boulevard, breakable, efficient, imperial, in error, initials, ounce (onza), package (paquete), pound (libra), road (calle), street (calle), urgent.