Effective Communication: Emails, Interviews, and Letters

Email Communication

Greetings

• Dear...
• Hi...

Starting

• Thanks for your message.
• I'm glad to hear that...
• I'm just writing to...

Changing the Subject

• Anyway, ...
• One more thing, ...
• What about you...?

Finishing

• It would be great to hear from you.
• Must go now!
• Keep in touch.
• Write soon.

Saying Goodbye

• All the best.
• Bye for now.
• Love / XXX
• See you / CU

Interview Communication

To Welcome the Audience*

• Good morning/afternoon/evening and welcome to today's program.
• Welcome to another edition of (name of program)

To Introduce the Interviewee

• Today we have here with us Mr./Ms...
• We are very pleased/delighted to have here with us Mr./Ms...
• Please welcome Mr./Ms...
• He/She has...
• He/She is famous for +ing

To Close the Interview*

• Well, our time is over for today.
• I'm afraid our time is over.
• We could talk to Mr./Ms... for hours, but I'm afraid we must put an end to this interview.

To Thank the Interviewee

• Thank you very much for being here with us today.
• It was a pleasure having you here today.
• I hope you can come some other day and tell us more about ...

To Say Goodbye to the Audience*

• Thank you very much for being with us once more.
• We hope to see you in next week's edition of (name of program), when we will interview ...

*Use contractions if it is an interview for the radio/television.
*Interviews for a magazine require a different tone.
*Add comments to the interviewees' answers, but not opinions.
* * not in written interviews

Informal Letter

Responding to a Person's News

• Thanks for your letter.
• You asked about...
• It sounds like...

Asking How the Person Is

• So, how are you?
• How's it going?
• What's new?
• How are you getting on?
• It was great to hear from you

Answering a Question

• Thanks for asking about...
• You wanted to know about...
• You asked about...
• I'm writing to tell you that...

Adding Extra Information

• What else?
• Oh, yes...
• I also wanted to tell you that...

Changing the Subject

• By the way, did I tell you that...?
• Anyway,

Finishing

• Keep in touch.
• Write soon.
• Looking forward to hearing your news / from you.
• Anyway, I must stop writing now.

Closing

• Yours,
• Love, / XXX (kisses) / XOX (hugs and kisses)
• Best wishes,
• Take care,
• See you, / CU

Formal Letter

Greeting

• Dear Sir / Madam (if you don't know the name of the person you're writing to)
• Dear Mr... / Ms... (if you know the name)

Explaining Your Reasons/Requests

• I am writing to enquire about...
• I am writing in response to...
• I am writing in order to explain...
• With reference to your advertisement,
• I would like to apply for the post of...
• I am particularly interested in...
• I would be grateful if you could...
• I would appreciate information on...
• Could you please...?
• I wonder if you could...
• It would also be useful to know...
• Would it be possible for me to...?
• Please do not hesitate to contact me should you require any further information.
• Thank you for your assistance.

Finishing

• I look forward to hearing from you.
• I look forward to receiving your news.

Closing

• Yours faithfully, (if you don't know the name of the person you're writing to)
• Yours sincerely, (if you know the name)